Updating means opening an editor
Layouts, sections, save, publish. It's a twenty-minute task for a two-minute change, so it waits until next week, and then next month.
A site that hasn't changed in two years tells a customer you might not be trading any more. Here's what going stale actually costs, and how to stop it happening again.
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Rivera Plumbing
Last updated 2023
Expired offers, old hours, nothing recent
yourwebsite.com
Posted this week
A finished job, dated, in a real place
/heights/fence-repair-cedar
Updated 3 days ago
Without anyone editing a page
Nobody checks a date stamp. They notice the offer that expired, the phone number that isn't the one on your van, the last blog post from 2023, and they quietly decide to call somebody else. Stale doesn't read as busy. It reads as gone.
Start your 14-day trialThe reason sites go stale isn't laziness. It's that updating one means opening an editor, and that never makes it to the top of the list. Posting a finished job takes thirty seconds. Drag the slider to how many you finish a week.
144 examples
of your work, ready for the next customer who looks you up
One page per job
A normal website
nothing new after launch
A normal website
nothing new after launch
Month 1
Month 3
Month 6
Month 12
New pages added since launch
144
pages / year
M1
12
M3
36
M6
72
M12
144
It isn't a discipline problem. It's that keeping a site current was designed as a separate job, and separate jobs lose to real work every time.
Start your 14-day trialLayouts, sections, save, publish. It's a twenty-minute task for a two-minute change, so it waits until next week, and then next month.
It isn't anyone's actual job. When it's busy it slips, and once it has slipped far enough it starts to feel like a project rather than a task.
Nothing breaks when a site goes stale. You just quietly get fewer calls, and there's no way to tell that's what happened.
The only version of this that lasts is one where staying current isn't a separate task. If updating the site is something you do instead of the work, it stops. If it happens because of the work, it doesn't.
Take the photo you were probably taking anyway.
A sentence about what you did and where. Thirty seconds, from the truck.
No editor, no layouts, nothing to remember next month.
Most owners underestimate this because they never look at their own site. Three things worth checking today.
Not the year it was built - the last time any word on it changed. If you can't remember, a customer looking at it can tell. Open it on your phone and read it as a stranger would.
Hours, phone number, service area, prices, the offer that ran last spring. Anything wrong is worse than nothing, because a customer who calls a dead number doesn't try again.
The strongest signal that a business is active is recent work with recent dates. If the newest thing on your site is two years old, that's the impression you're giving.
A redesign fixes it for six months and then you're back here. The only thing that fixes it permanently is a site that updates because you finished a job.
Start your 14-day trialA redesign fixes how a site looks, not why it went stale. Unless updating it becomes easier than it was before, you'll be in exactly the same position in a year with a nicer-looking version of the same problem.
It affects the decision more than most owners expect. Someone comparing three businesses uses whatever signals are available, and a site full of expired information is a reason to pick one of the other two.
There's no minimum and nothing breaks if you go quiet. Most owners post when they wrap up a job, which works out at a few times a week without it ever feeling like a task.
You almost always do. A job you finished, a slot that opened up, a service you've added, a question customers keep asking. It doesn't need to be an announcement - it just needs to be true and recent.
You can choose a plan before the trial ends to keep your site live. No card is needed to start, and we will remind you before the trial finishes. If you decide not to continue, you are not billed.
Post the work. Forxample turns it into a website customers can find.
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